Privacy policy

1. Introduction This policy explains how we (hereinafter "Deliveria.de") use the personal information you provide to us when using our service, including but not limited to our website and mobile applications (collectively referred to as the "Site"). Please read and understand this Privacy Policy before using our services. By visiting and/or ordering services on this Site, you consent and, where required, agree to the collection, use and transfer of your information as set out in this Policy.

2. What information do we collect about you? We collect personal information from you when you order goods or services from us or use our Site. We also collect information when you complete a customer survey. Site usage information may also be collected using cookies (as defined below). Deliveria.de collects information that personally identifies you and/or your location where necessary (this may include your name, email address, home address, phone number, geographic location, etc.), but only if you voluntarily provide it to us. We collect this information solely to perform the functions offered on the Site and to provide you with offers and information about deliveries and other services we think you will be interested in. We may collect this personal information through: ordering food online; entering competitions; subscribing to our newsletter; creating a user account; sending "contact us" messages or other correspondence through the Site; or through advertising, research and direct marketing. We do not collect any sensitive information about you.

3. Cookies Some of the information collected does not identify you personally, but instead tracks your usage of the website so that we can better understand how the website is used by customers and thereby improve and enhance your food ordering experience. We may obtain this information using cookies. Cookies are a small file transferred to your device that recognizes and identifies your device and enables your device to remember information from the website for future use. Cookies do not contain any information that personally identifies you and we do not use cookies to obtain such information – your personal information can only be obtained by Deliveria.de if you actively provide it to us. We may collect technical information from your mobile device or your use of our services via a mobile device, such as location data and certain characteristics of and performance data about your device, carrier/operating system including device and connection type, IP address, mobile payment methods, interaction with other retail technology such as the use of NFC tags, QR codes or the use of mobile vouchers. Your device and/or web browser should allow you to refuse cookies if you wish by changing the settings. To learn more about cookies, how to see what cookies have been set and how to manage and delete them.

4. Storage and security of your personal information Deliveria.de will use all reasonable efforts to ensure the security of your personal information and to protect your personal information from misuse, interference and loss, as well as from unauthorized access, alteration or disclosure. Deliveria.de will delete any personal information stored about you that is no longer required under the terms of this Privacy Policy. If you have chosen a password to access certain services on the Site, you are responsible for keeping your password confidential. We recommend that you do not disclose your password to anyone. Due to the nature of the Internet, Deliveria.de makes no warranty or guarantee as to the security of your personal information during transmission to us or storage by us and you acknowledge that you disclose your personal information to us at your own risk. Please contact us immediately if you become aware of or have reason to believe that your personal information has been used in an unauthorized manner in connection with the Website.

5. How do we use the information we collect from you? You agree that Deliveria.de may collect and use your personal data to process and deliver the order/s placed on the Website and other services offered on the Website. In particular, you expressly agree that Deliveria.de may share your personal data, including your name, email address, physical address and telephone number, with drivers who have delivered your order to Deliveria.de or to third parties who deliver to Deliveria.de. You agree that Deliveria.de may use your personal data for promotional and direct marketing purposes to inform you about the Website and the goods and services it offers or other matters of interest to you. And you consent to the sharing of your personal data with other companies within the Deliveria.de group of companies; and third parties employed by Deliveria.de or other members of the Deliveria.de group to perform functions or provide products and services on our behalf such as payments, mailing, debt collection, research, statistical information, marketing and direct or indirect advertising. If you wish to unsubscribe from receiving direct marketing communications from Deliveria.de or do not want us to share your personal information with others, please email us at info@restaurant-mittelpunkt.de or follow the unsubscribe steps provided in any communication you receive from us requesting that your personal information be removed from our mailing list. We will use reasonable efforts to comply with your request within a reasonable time after receiving your request. Please note that withdrawal of authorizations to process your personal information by third parties may result in us being unable to provide you with services. Deliveria.de reserves the right to disclose your personal information if required or authorized by law, or if it is reasonably necessary to protect the rights or property of Deliveria.de or a third party, or to prevent injury to any person. If the Deliveria.de business is sold or merged with another company, some or all of your personal information may be transferred to a third party.

6. Accessing your data Deliveria.de will use all reasonable efforts to keep personal information it contains accurate, complete, current, relevant, and not misleading. Please contact us if you would like to access the personal information held by Deliveria.de. We will use reasonable efforts to provide a complete list of your personal information within a reasonable time after receiving your request. Please email us if you would like to receive a copy of this information – info@restaurant-mittelpunkt.de Deliveria.de reserves the right to charge a fee for processing this request in accordance with local legislation. You may contact us to correct your personal information that is inaccurate, incomplete or out of date, or to request that we delete your personal information. We will use reasonable efforts to correct or delete your personal information within a reasonable time after receiving your request. Deleting your Deliveria.de account will not automatically delete the personal information we have stored about you. If you would like Deliveria.de to delete all personal information along with deleting your account, please follow the steps above. Please note that deleting your personal information from our database will result in us being unable to provide you with services. Where applicable, any legal requirements placed on us to keep certain records of your personal information will prevail over any of your requests. We may require you to verify your identity before we provide you with copies of your personal information.

7. Changes to our Privacy Policy Deliveria.de reserves the right to change this Privacy Policy in whole or in part. Any changes to this will be communicated via the website and, where appropriate, by email.

8. Other websites Our website may contain links to other websites. This privacy statement applies only to that website, so you should read the privacy policies of the other websites when you use those websites.

9. Contact all comments, requests and inquiries related to the use of your information are welcome and should be addressed to: info@deliveria.de

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